As part of my work at Morgan Stanley, I improved the external customers reports distribution system. The software already existed and I modified as much of the frontends than the backends components.
Responsibilities:
- Create files for the installation of the database, configuration and the package to deploy.
- Deploying the application to the test and production environments by coordinating with various teams involved.
- Guide and answer questions from testers.
- Train new developers on the team.
- Technical support when the team’s first level could not resolve a problem.
Specifics:
- Frontend
- Backend
- Create reports cleanup scripts.
- Create scripts to help with technical support.
- Improve the archiving processes to make it more robust to failures.
- Documentation
- Create training documentation for new developers.
- Creation of documents explaining the use of the system for the first level support team.
- Technical interviews for hiring developers for other teams.